PFRDA launches AI-powered platform to resolve subscriber complaints faster
The Pension Fund Regulatory and Development Authority (PFRDA) has introduced PFRDA Pension Sahayak, an AI-powered grievance redressal platform, replacing the earlier Central Grievance Management System (CGMS). The platform consolidates various pension service channels into a single digital system, offering subscribers a straightforward, accessible, and transparent way to resolve issues. Built on the principles of the…
