SBI expands YONO features: What changes for customers and how it impacts

SBI expands YONO features: What changes for customers and how it impacts


State Bank of India, the country’s largest lender, has expanded its digital banking platform YONO with new AI-driven features across retail and business banking, aiming to deepen digital usage among its 53 crore customers.

The updates were announced on the bank’s 71st Bank Day and focus on account onboarding, investing access, financial tracking and business banking automation.

Banking + investing bundled in one onboarding flow

SBI has introduced a single digital journey that allows new customers to open a savings account along with demat and trading accounts through a tie-up with SBICAP Securities.

This reduces the steps required for first-time investors to enter equity markets. Instead of opening banking and brokerage accounts separately, users can now access both in one process, lowering friction for retail investing adoption.

Digital upgrade of salary and savings accounts

Existing customers can now convert savings accounts into corporate salary accounts online, and upgrade salary accounts without visiting a branch.

“Financial Fitness” score: Consolidated money view

SBI has introduced a Financial Fitness feature within YONO that aggregates data across savings, loans, investments, insurance and spending into a single score with insights.

This effectively acts as a basic financial dashboard, giving users a consolidated view of their financial health.

Sustainability tracking through digital banking activity

A new “Sustainability Journey” feature tracks estimated carbon emissions saved through digital transactions and provides a monthly Green Score.

AI assistant for business banking workflows

On the business side, SBI has rolled out “YONO Ji”, an AI-powered assistant within YONO Business to help users with trade finance queries, navigation and transaction-related support.

Trade finance fully integrated into mobile platform

SBI has expanded its eTrade functionality to allow corporate users to view, track and authorise import, export and inland trade finance transactions digitally.

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