RBI’s new Ombudsman Scheme explained: Key changes every bank customer should know
The Reserve Bank of India (RBI) has notified the Reserve Bank – Integrated Ombudsman Scheme, 2026, replacing the 2021 framework from July 1. The revised scheme aims to strengthen consumer protection by expanding its coverage, increasing the compensation that can be awarded to customers and tightening the grievance redress process for banks, NBFCs and other…
