Fusion CX, an AI-powered customer experience solutions provider, has fixed the price band for its initial public offering (IPO) at ₹275-₹289 per equity share. The public issue will open for subscription on October 14 and close on October 16.
At the upper end of the price band, the company aims to raise ₹702 crore through the IPO, while its post-issue market capitalisation is estimated at ₹4,257.94 crore. Investors can bid for a minimum of 51 shares and in multiples thereof.
The anchor investor bidding will open on October 13, a day before the issue opens for public subscription.
The IPO comprises a fresh issue of equity shares and an offer for sale (OFS) by promoters PNS Business and Rasish Consultant. The Kolkata-headquartered company received approval from the Securities and Exchange Board of India (SEBI) to proceed with the IPO in December 2025.
How Will Fusion CX Use The IPO Proceeds?
The company plans to use the proceeds to repay borrowings, invest in its step-down subsidiaries Omind Technologies Pvt Ltd and Omind Technologies Inc to upgrade IT tools, pursue inorganic growth through acquisitions and meet general corporate purposes.
Of the shares on offer, 75% has been reserved for qualified institutional buyers (QIBs), 15% for non-institutional investors (NIIs) and the remaining 10% for retail investors.
What Does Fusion CX Do?
Fusion CX provides end-to-end customer experience solutions through platforms and AI-powered tools across multiple channels, including voice, email, chat, social media and messaging.
The company serves clients across sectors such as telecommunications, high technology, travel, banking, financial services and insurance (BFSI), retail and healthcare.
Incorporated in 2004, Fusion CX operates 40 delivery centres across 13 countries and employs more than 13,700 people, supporting customer interactions in 28 languages.
The company recently expanded its presence in Australia through the acquisition of VA Platinum, a provider of offshore staffing and managed workforce solutions. The deal marked Fusion CX’s 16th acquisition.
Fusion CX reported a more than two-fold increase in net profit to ₹170 crore in FY26, compared with ₹74.40 crore in FY25. Revenue from operations rose 37% to ₹1,818 crore from ₹1,329 crore in the previous fiscal, according to an addendum filed with SEBI.
Nuvama Wealth Management, IIFL Capital Services and Motilal Oswal Investment Advisors are the book-running lead managers to the issue.
The company’s shares will be listed on the National Stock Exchange (NSE) and BSE.