The assessment was conducted by the CMMI Institute and covered AI-enabled software development, maintenance, testing and support operations across Infosys’ service lines and delivery centres.
According to the company, the pilot evaluated the use of AI across the software engineering lifecycle, with a focus on areas such as governance, risk management, compliance, productivity and quality outcomes.
Infosys was among a select group of organisations that took part in the pilot phase of the framework. The company also provided inputs based on its experience of deploying AI across large-scale enterprise environments.
The CMMI AI Maturity Framework is intended to help organisations assess and benchmark AI adoption in business and regulatory settings. The pilot sought to test the framework’s applicability across large enterprises and identify areas for refinement before wider adoption.
Dinesh Rao, Executive Vice President and Chief Delivery Officer, Infosys, said, “The CMMI AIM pilot marks a significant step in our journey to unlock the true value of AI. As one of the initial organizations to pilot the CMMI AIM framework and contribute to the content and assessment method, we are defining what responsible, enterprise-grade AI adoption looks like in practice.”
He added that powered by Infosys Topaz, their sustained investments in AI maturity – across governance, productivity, and outcomes – give their clients a tested, structured path to realize AI value at scale. “This milestone reinforces our role as architects of enterprise AI and governance standards the industry will follow,” said, Rao.
The exercise examined factors including alignment of AI initiatives with business objectives, consistency in AI practices, management of risks and compliance requirements, and accountability in AI-driven decision-making.
Infosys said the assessment was conducted in collaboration with the CMMI Institute and KPMG.
Shares of Infosys ended 2.25% lower at ₹1,119.50 on the NSE on Thursday, falling ₹25.80 from the previous close.
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